Last Updated: 08/18/2025

At IslaFix Pro LLC (“IslaFix Pro,” “we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.islafixpro.com, membership services, or construction/maintenance solutions.

1. Information We Collect

We may collect the following types of information when you interact with our services:

• Personal Information: Name, phone number, email address, billing address, payment details.

• Property Information: Property address, photos, descriptions, and project details.

• Usage Information: IP address, browser type, and interaction with our website (for analytics).

• Communication Records: Emails, calls, or chat conversations with our support team.

2. How We Use Your Information

We use your information to:

• Provide services such as maintenance visits, inspections, or construction projects.

• Process payments and manage billing.

• Schedule appointments and communicate with you regarding your property.

• Send service updates, promotions, and important notices.

• Improve our website, services, and customer experience.

3. Sharing of Information

We do not sell or rent your personal data.
We may share information with:

• Trusted Contractors & Partners: Only as necessary to complete services you request.

• Payment Processors (e.g., Stripe): To handle secure transactions.

• Legal Authorities: If required by law, regulation, or to protect our rights.

4. Data Security

We implement industry-standard safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies and analytics tools to improve performance and user experience. You may disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

• Access, update, or request deletion of your personal data.

• Opt-out of promotional communications at any time.

• Request a copy of the information we hold about you.

To exercise these rights, contact us at info@islafixpro.com.

7. Third-Party Links

Our website may contain links to third-party websites. IslaFix Pro is not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.

9. International Clients

For clients outside Puerto Rico, please note that your data may be processed in the United States or Puerto Rico where data protection laws may differ from your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us:

📞 (787) 527-1440
📧 islafixpro@gmail.com